IDrive Personal is for individuals and home users with data backup and synchronization needs.
IDrive Team is for small teams. Users can select a plan based on the number of computers and amount of data they need to backup. They can also add users and manage them from the Dashboard.
IDrive Business are for medium to large businesses. There are no restrictions to the number of computers that can be backed up to a single account. Multiple users can be created for associates or business departments and easily managed under a single administrative account.
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How do I upgrade from a free account to a paid account / higher plan?
IDrive offers various subscription plans with different storage options.
To upgrade your account, follow the steps below:
Log-in to your IDrive account, and click the Upgrade option.
Select the storage space and the subscription plan of your choice, under Plan Options.
Provide and verify the credit card details. Click the Save Changes button, to upgrade your IDrive account.
Do I just pay the difference for this month if I upgrade my plan?
Yes, if you decide to upgrade your account in the middle of your subscription period, you need to pay the difference amount between the plans on a pro-rated basis.
However, if you are changing your billing cycle from monthly to yearly, you will be charged the full amount for the yearly plan of your choice.
I have an older version of IDrive and I wish to migrate my account to the new version. What should I do?
IDrive accounts created prior to 11/23/2011 used earlier technology, which makes it difficult for automatic migration of data from old to new. All earlier accounts continue to be supported.
However, if you wish to upgrade your account to the newer version of IDrive, then you will need to cancel the old account, signup for a new account and backup your data again. In that case, a portion of your credit may be applied towards your new account (decided on a case-by-case basis).
I am currently subscribed to IDrive's Unlimited Mobile Backup plan for $4.99/year. What should I do to be able to backup data from my computers?
With the Unlimited Mobile Backup plan for $4.99/year in IDrive, you get unlimited storage space only to backup data from up to 5 mobile devices. You can upgrade your subscription to either IDrive Personal or IDrive Business, and backup all of your PCs, Macs and mobile devices into a single account.